Service Dispatch

Dispatching & Scheduling

Simply add a Calendar Event with date and time to an order and it creates a calendar event for the assigned technician. Then it can automatically email the technician with event notification and places it on the calendar.

The shared calendar allows “Drag and Drop” of scheduled events for easy shuffling of assigned work. These events are easily seen on mobile phones and devices via our mobile application or right through the web.

Dispatch all the job information to your field workers’ mobile phones with just by creating the order.

 

  • Visual scheduler with drag & drop capability for scheduling & assignment
  • Call or text your field workers directly from the dispatch module with just a few clicks
  • Reassign jobs easily.
  • Each person can choose which calendar they see, just theirs or theirs and selected others (if they are authorized)
  • Track progress of each job in real time! Technicians can update the order from their mobile device or phone