Features

WOW That’s a lot of features!
vtiger
CRM


CRM
CUSTOM

CRM+
eCommerce

CRM+
QuickBooks
Integration
Sales Force Automation
 Lead Management

 Account & Contact Management

 Opportunity Management

 Sales Quotes

 Email Support

 User Management

 Profiles

 Roles

 Groups

 Organization-level Access Control

 Workflow Manager

 Accounts Hierarchy

 Email Status Tracking

Customer Support & Service
 Trouble Tickets

 Knowledge Base

 Attachments for FAQ

 Customer Self Service

 Online Knowledge Base

Marketing Automation
 Campaign Management

 Mass Mailing

 E-mail Templates

 Custom Fields in E-mail Templates

 Mail Merge Templates

Inventory Management
 Products Catalog

 Quick Create Products

 Services for Labor Items

 Price Books

 Vendor Management

 Purchase Orders

 Sales Orders

 Worksheet (Print sales order without prices)

 
 Invoices

 Recurring Invoices

Activity Management
 To Dos, Meetings & Calls

 Recurring Events

 Shared Calendar

 Activity History

 E-mail Notifications

 Notes

 Popup Reminder Support for Calendar Events

Productivity Add-ons
 Email Client

 Outlook Plug-in

 Office Plug-in

 Thunderbird Extension

 Customer Portal

 RSS Feeds

 Web forms

 Mozilla Firefox Plugin

Reports & Dashboards
 Key Metrics

 Customizable Reports

 20 Pre-built Reports

 20 Pre-built Dashboards

 Report Folders

 Easy Creation of Custom Reports

Other Features
 Feedback and News link for Administrators on Home  Page

 Recycle bin Feature

 Role based Custom Filters / Views

 Sequence Numbering for All Modules

 Users filter for Calendar events in Calendar view

 Duplicate Record Merging

 Backup Server support (local and ftp)

 Home Page Customization

 Layout Editor

 Mail Scanner

 Mass Edit Feature

 Record Change Indicator

 Asterisk Integration (make and receive phone calls)

 Vtlib – for Developing Custom Modules

 Module Manager

 Field Formulas

 PDF Configurator
 
Product Customization
 Custom Fields (10 different data objects)

 Pick Lists

 Custom List Views

 Drag & Drop Modules

 Currency Customization

Worker Time Tracking & Reporting
 Three Workers Can Track Time on one Sales Order or  Invoice
 Payroll Report – Hours Worked Each Day, % Billable vs.  Non
 Sales Commission Report
 Billable Hour Commission Report
 Custom Fields Typically Used for Service
Enhanced Scheduling
 “One-click” Button Creates Outlook Calendar Item From  SO
 Geographic Mapping and Resource Deployment
 WE SEEK A SPONSOR FOR THIS, CALL
Enhanced Sales Orders & Invoicing Pages
 Multiple Sales Tax Codes
 
 Contact Name, Phone and Email on Sales Order
 
 Create Purchase Order “One-click” Button
 
 Shows Customer Credit, Terms, Contract and Other  Info
 
 Additional Status Fields
 
 Order Taken By Field
 
 Auto populate Labor Rate and Primary Contact based  on Account selected
 
eCommerce Integration With Zen Cart
 Automatically Creates New Customers From Web Into  CRM
 
 Automatically Creates New Orders From Web Into  CRM
 
 Automatically Creates New Parts From Web Into CRM
 
 Updates Web With CRM Inventory Quantities and  Prices
 WE SEEK A SPONSOR FOR THIS, CALL
 Updates Web With CRM Images
 WE SEEK A SPONSOR FOR THIS, CALL
 Updates Web With CRM Descriptions
 WE SEEK A SPONSOR FOR THIS, CALL
Quickbooks Integration
 Pro, Premier, Enterprise and POS
 A custom item we can do for you. Please call.
 New CRM Customers Copied To QuickBooks
 
 New CRM Purchase Orders Copied To QuickBooks
 
 New CRM Invoices Copied To QuickBooks
 
Point Of Sale (POS)
 Custom Fields (10 different data objects)
 WE SEEK A SPONSOR FOR THIS, CALL
 Pick Lists
 A custom item we can do for you. Please call.
Customization
 Call for more info 480-664-4141